SoulRoot Ministry

Privacy Policy

Effective Date: August 2026

SoulRoot Ministry (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and the choices you have.

Information We Collect

  • Contact information — name, email address, mailing address, phone number
  • Membership information — details provided when you join as a member of the Ministry
  • Payment information — processed securely through our third-party payment processor; we do not store full credit card numbers on our servers
  • Order/donation history — items and offerings you’ve received through your membership
  • Website usage data — general analytics (pages visited, browser type) collected automatically via standard website tools

How We Use Your Information

  • To process and fulfill your donations/orders
  • To communicate with you about your membership, orders, or ministry updates
  • To respond to inquiries and provide support
  • To comply with legal and financial recordkeeping obligations

How We Protect Your Information

We use industry-standard security measures, including SSL encryption at checkout, to protect your personal and payment information. Payment processing is handled by our third-party payment processor, who maintains their own security and compliance standards (PCI-DSS).

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share information with:

  • Our payment processor, solely to complete transactions
  • Shipping carriers, solely to fulfill and deliver orders
  • Legal authorities, only if required by law

Member Confidentiality

Consistent with our Bylaws, all members agree not to disclose personal information or experiences of other members outside the Ministry. We extend that same principle of confidentiality to how we handle your information internally.

Your Choices

  • You may request to review, update, or delete the personal information we hold about you by contacting us at support@soulrootearth.com
  • You may unsubscribe from email communications at any time via the link in any email

Age Requirement

Our offerings are intended for individuals 21 years of age or older. We do not knowingly collect information from anyone under 21.

Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our website after changes indicates acceptance of the updated policy.

Contact Us

Questions about this Privacy Policy can be sent to support@soulrootearth.com.